- How can I buy tickets?
On our website opera-dijon.fr, at the box office located at 18 boulevard de Verdun – 21000 Dijon (open from 11 a.m. to 6 p.m.), and at the venue one hour before curtain time (subject to availability).
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How do I subscribe online?
Check out our tutorial, which will walk you through the process of purchasing your subscription online step by step.
- What time should I arrive?
The doors open one hour before the performance begins. It is recommended to arrive 45 minutes before the start, as bag checks and ticket verification may increase entry time. The auditorium doors open 30 minutes before the performance (except in exceptional artistic circumstances).
- What happens if I arrive late?
The auditorium doors close as soon as the curtain rises. The theatre doors close 15 minutes after the performance begins. If you arrive within 15 minutes after the start, you will not be allowed to enter the auditorium. You may take your seat during the intermission, if there is one.
- Does the Dijon Opera have a bar?
Yes, our bar is located on the ground floor and opens one hour before the start of the performance. A selection of drinks and light refreshments is available.
- Do you sell last-minute tickets?
Yes, for €10, but these tickets are not always available. You need to call the box office the day before or on the day of the performance to find out if they will be on sale. These tickets are sold at the venue’s box office when the doors open. One ticket per person present in person is allowed, subject to availability.
- Can I book tickets for an unaccompanied child?
Children under 15 must be accompanied by an adult and seated next to them. Children sitting on an adult’s lap are not permitted.
- Are seats available for people with disabilities?
Yes, you can purchase a ticket at the Bleu Blanc rate (a 50% discount upon presentation of the Carte Mobilité Inclusion – CMI; only official CMI cards are accepted). Subject to availability, you may be seated in an accessible (PMR) seat.
Your accompanying person also benefits from the Bleu Blanc rate to facilitate your visit. However, PMR seats are reserved exclusively for the cardholder and are not accessible to accompanying persons.
- What should I do if the tickets will not download?
To download tickets, you must have Acrobat Reader installed beforehand.
If you have chosen the print-at-home option, you can download and (optionally) print your tickets from your personal account on opera-dijon.fr by clicking on “Mon compte” (My account).
Enter your username and password, then click on “Mes commandes” (My orders) followed by “Mes évènements à venir” (My future events)
Your ticket can be downloaded as many times as you wish by clicking on the download icon.
- What should I do if I lost my password?
If you have lost your password, you can generate a new one by going to the login page.
Enter your username (your email) and click on “Générer votre mot de passe / mot de passe perdu” (generate password/password lost).
An email with a link will be sent to the address associated with your account. Click on this link to reset your password.
- I have a scheduling conflict—can I get a refund or exchange my tickets?
Tickets cannot be returned or refunded, except in the case of a show cancellation. Exchanges are possible for the same type of show, in the same category or a higher one (you must pay any price difference), subject to availability for the desired performance. Each customer is allowed up to 2 exchanges per season.
- I’ve lost my tickets— can I still attend the show?
You can request a duplicate ticket at the box office 1 hour before the performance, by presenting a valid ID or proof of purchase.
- I bought tickets online or by phone and requested pickup at the box office—where can I collect them?
You can pick up your tickets at the box office at 18 Boulevard de Verdun, 21000 Dijon, during opening hours, or directly at the performance venue’s box office. Tickets are not sent by mail.
- Do I need to print my ticket if I’ve already downloaded it to my smartphone?
No, you can present your ticket directly on your smartphone, as long as your battery is sufficiently charged and the screen brightness is turned up.
- I want to give someone a ticket as a gift, but I don’t know their availability.
In this case, you can give a gift voucher.
- Where can I buy gift vouchers?
Gift vouchers can be purchased in the boutique at 18 Boulevard de Verdun, 21000 Dijon, or online at opera-dijon.fr, under the “Chèques Cadeaux” (Gift vouchers) section. Multiple amounts are available in increments of €5
- Where and how can I use my gift vouchers?
- You can use your gift vouchers to pay fully or partially for your purchases in the boutique at 18 Boulevard de Verdun.
- You can also use your gift vouchers on the online ticketing site opera-dijon.fr during checkout by entering the voucher code in the field labelled “Utiliser votre code promo" (Using your promo code).
A gift voucher can be used multiple times. The amount of each purchase is deducted from the voucher balance at each transaction. The same voucher code can be entered repeatedly until the full value of the gift voucher has been used.
- If I have a gift voucher, do I have to choose a show that takes place before the voucher’s expiration date?
No, the chosen performance does not have to take place before the voucher’s expiration date. The validity date of the gift voucher only indicates the deadline for using it to make a purchase.
Example: If your gift voucher is valid until January 26, 2026, you can go to the box office or use the website anytime up to that date, even to buy tickets for a show taking place in June 2026.
- The name on the ticket is different from mine—can I still enter the auditorium?
No, all tickets are nominative.
- Where can I find the program for the performance?
Program leaflets are available at the performance. For operas, the full libretto is available on the page of the relevant opera on our website.
- Is there a cloakroom?
Yes, you can leave your belongings in the cloakroom. For security reasons, travel bags and suitcases are not allowed.
- Can I take photos?
No, the taking of photos and videos is strictly forbidden.
- I lost an item at the Opera–how can I retrieve it?
Lost and found items are available at the artists’ entrance at 11 Boulevard de Verdun, 21000 Dijon. You can also call +33 3 80 48 82 92.
- Where is the nearest parking lot?
The Clémenceau parking lot is the closest. However, certain events in the city, especially in November, can make access difficult due to high occupancy.
