- How can I buy tickets?
You can purchase tickets on our website opera-dijon.fr, at our box office located at 18 boulevard de Verdun – 21000 Dijon (open from 11 a.m. to 6 p.m.), or at the venue’s ticket desk starting one hour before the performance (subject to availability).
- When should I arrive?
Doors open one hour before the start of the performance. We recommend arriving 45 minutes before curtain time, as bag checks and ID verification may increase entry time. The theatre doors open 30 minutes before the performance begins (except in exceptional artistic circumstances).
- What happens if I arrive late?
The theatre doors close as soon as the curtain rises. Doors will remain closed 15 minutes after the start of the performance. If you arrive within those 15 minutes, you will not be allowed into the hall. You may take your seat during intermission if the performance includes one.
- Does the Opéra de Dijon have a bar?
Yes. The bar, located on the ground floor, opens one hour before the performance and offers drinks and light refreshments.
- Do you sell last-minute tickets?
Yes, a limited number of €10 tickets may be released for certain performances. Availability varies — please call the box office the day before or the day of the show to confirm. These tickets are sold at the venue’s ticket desk when doors open. One ticket per person present may be purchased, subject to availability.
- Can I buy tickets for my child to attend alone?
Children under 15 must be accompanied by an adult and seated next to them. Lap seating is not permitted.
- I have a disability. Can I buy accessible seating?
Yes. You may purchase a ticket at the Bleu Blanc rate (50% off with a valid Carte Mobilité Inclusion – only the three official CMI cards are accepted). Subject to availability, you may request a seat in the accessible area (PMR). Your companion is also eligible for the Bleu Blanc rate to facilitate your visit. Please note that PMR-designated seats are reserved exclusively for CMI cardholders.
- I can’t download my tickets.
Please make sure you have Adobe Acrobat Reader installed. If you chose print-at-home, you can download and print (optional) your tickets from your personal account on opera-dijon.fr. Log in, click on “My Account,” then “My Orders” and “Upcoming Events.” You can download your ticket at any time by clicking on the download icon.
- I forgot my password.
If you’ve forgotten your password, go to the login page and enter your email address. Click “Generate your password / lost password.” An email with a reset link will be sent to your registered address. Click the link to set a new password.
- I can’t attend. Can I get a refund or exchange my tickets?
Tickets are non-refundable and non-exchangeable, except in the event of a performance cancellation. Exchanges are possible for the same type of show and seat category (or higher, by paying the difference), subject to availability. A maximum of two exchanges per season is allowed.
- I’ve lost my tickets. How can I attend the show?
You can request a duplicate ticket at the box office one hour before the performance by presenting an ID or proof of purchase.
- I purchased tickets online or by phone for box office pickup. Where do I collect them?
You can collect your tickets at the box office, 18 boulevard de Verdun, during opening hours or at the venue’s ticket desk before the performance. We do not mail physical tickets.
- Do I need to print my ticket if I have it on my smartphone?
No, you can present your e-ticket directly from your smartphone. Please ensure your screen brightness is set to maximum and that your device is sufficiently charged.
- I’d like to offer tickets as a gift but don’t know the recipient’s availability.
You can purchase a gift voucher instead.
- Where can I buy gift vouchers?
Gift vouchers are available at our box office (18 boulevard de Verdun) or online at opera-dijon.fr, under the “Gift Vouchers” section. They are available in €5 increments.
- Where and how can I use my gift vouchers?
-You can use gift vouchers to pay for all or part of your purchases at the box office, 18 boulevard de Verdun.
-You can also use them online at opera-dijon.fr during checkout by entering your voucher code in the “Use your promo code” field.
Gift vouchers can be used multiple times until their total value is spent. The amount of your purchase will be deducted from your voucher each time you use it.
- Do I have to choose a performance before the voucher’s expiry date?
No. The expiry date indicates the last day you can use the voucher, not the date of the performance.
Example: If your voucher is valid until January 26, 2026, you may use it online or at the box office up to that date to buy tickets for a performance taking place later (e.g., in June 2026).
- The name on the ticket is different from mine. Can I still enter the venue?
No. All tickets are nominative (non-transferable).
- Where can I find the program for a performance?
A program leaflet is distributed at each performance. For operas, the full booklet is available on the corresponding production page on our website.
- Is there a coat check?
Yes, a cloakroom is available. For security reasons, travel bags and suitcases are not permitted.
- Can I take photos?
No. Photography and video recording are strictly prohibited.
- I lost an item at the Opéra. How can I recover it?
Lost items are held at the artists’ entrance, 11 boulevard de Verdun, 21000 Dijon. You can contact them at +33 (0)3 80 48 82 92.
- Where is the nearest parking lot?
The closest parking is Parking Clémenceau. However, please note that certain city events — especially in November — can make access difficult, and the lot may fill quickly.
